The Department of Human Services has as its goal a common sense human service delivery system that is comprehensive, responsive, coordinated and based on measurable results. The department provides various forms of assistance to citizens of Monroe County including income support, medical assistance and comprehensive services designed to promote a higher quality of life for children, families and disadvantaged or elderly adults.
Our offices for 111 Westfall Road and 691 St. Paul Street are open between the hours of 8:00 AM to 4:00 PM. Walk-in applications are accepted Monday - Friday between these hours.
This area of human services encompasses Temporary Assistance, Emergency Assistance, SNAP (Supplemental Nutrition Assistance Program), Medicaid, Home Energy Assistance Program (HEAP), Child Support Enforcement and Day Care subsidies for working parents.
Mission and Vision:
The Department of Human Services Financial Assistance Division empowers residents to achieve their highest level of self-sufficiency and independence, and promotes safety, and physical and emotional well-being.
Please click the link below to be directed to the Monroe County Department of Human Services.